Flowers Across Sydney Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your Sydney flower order.
So, in the interests of transparency, these are all the reviews we get from customers, UNFILTERED.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We love getting good reviews, it gives us the warm fuzzys, and we really appreciate that customers take the time to let us know what a great experience they had. But we're also ok with the bad ones (fortunately they're quite rare), as it allows us to try and put things right and fix any underlying issues. Constant improvements in our service, quality and deliveries is what we aim for.
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Great service, tracking and flowers.
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Jenny loved the flowers! She said they were exactly the kind she most likes - including the colours...so I'm very glad I was able to find this particular selection from your online store! I was also super helpful to be able to track the delivery of the flowers, right to my front door, so that I knew when they'd arrive (and make sure Jenny was home/available) - it worked out really well! :-) Great idea - and great, accurate service!
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Thank you for offering something different
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The flowers were beautiful thank you so much!
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Everyone was disappointed with the poor value of the flowers. Flowers themselves were very good but value for money extremely poor.
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Recipient loved her flowers
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Great service, Jyrdan called, texted and emailed to let me know a particular item was out of stock and what could be used instead. This was within about 30 minutes of me placing the order, and in under 3 hours the flowers were with the recipient. Thanks again!
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Fantastic service. Liked the delivery notification. Highly recommended. I will be using again in the future.
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Thanks so much for calling and emailing me to help ensure that my flowers were delivered.
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After reading the reviews online I decided to order rainbow roses for my colourful friends funeral.... unfortunately I was delivered closed lillies instead. I even emailed a copy of my receipt to their customer service team (showing pic of roses ordered) to check my order was processed ok and they confirmed my order would be delivered as scheduled. A full refund was issued as they could not re-deliver the correct flowers in time. Thankfully I was able to find these roses elsewhere in time.
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Delivery fee expensive in comparison to other sites had to pay extra $5 to ensure delivery was made by 12pm
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I liked the presentation, not over fussy or with too much detail. Having the price with each selection was very good.
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Thank you kindly for the delivery. It all went really well, and I really appreciated the extra email communication around delivery timeframes. My friend loved the small but lovely arrangement.
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I was very happy with how easy the on-line process was. The photo of the flowers my daughter sent me looked exactly as the example. The flowers were delivered promptly and the whole process from my home in NZ to Coogee Bay Road was for me, stress free. Thank you.
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The person delivering the flowers went above and beyond to deliver the flowers to my aunt, who had unexpectedly changed hospitals an hour before he arrived. I really apppreciate his efforts. And my aunt was very thrilled to receive her beautiful arrangement. I would certainly recommend this business.
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Ordered late the night before and delivered early the next day. So appreciative that you were able to do it so quickly. Much appreciated
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Just wish there were a couple more stems in there/ even greenery to fill it out. Also if ordering before 9:30am would be great if flowers arrived by 3pm ☺️
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The pricing,service and delievery were outstanding. The flowers arrived earlier than the estmated time of arrival, and the arrangement was exactly as the image. Thank you kindly
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I love it!
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Thanks. You guys deliver it on time
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Flowers across sydney tried really hard and succeeded in delivering my order to a weird address. I appreciate their patience and efficiency in getting it done on the same day as they tried initially to :)
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No
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N/A
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Most amazing customer service, thank you for a wonderful experience.
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The flowers I ordered were beautiful and appropriate for the occasion. Delivery occurred on the day promised and I could track that. Thank you
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FIRST TIME IN USING YOUR SERVICES
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I will be using your service from now. Thankyou.
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Excellent communication. Called me when flowers were unable to be delivered as my friend had been discharged from hospital, so that I could provide an alternative address. Then I received a confirmation email when they were delivered. Excellent service. Very happy. Thank you.
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Great, reliable service. Thank you
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Very prompt delivered within hours of ordering
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I was impressed with how quickly they were ordered from my home in Canada and delivered to my friends in Australia!
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While the prompt delivery was great - the value for money was disappointing, the arrangement was mostly greenery and for $90 this was quite surprising. More realistic pictures should be provided as the image on the website definitely does not match the delivered product
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I was very impressed with your communication regarding the approximate time of delivery. It meant that I knew that my daughter would receive her flowers while she was at work. Many thanks.
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Very impressed service and product. Will use again.
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The service was impeccable! I was surprised to get real time follow-up. I was worried about buying from Mexico that issues may arise. I made the mistake of confusing the addresses and the person who helped me was so kind in asking me to confirm them and was completely patient with me. I had tried 3 websites previously and was unable to make the purchase so I made the mistake of doing it too quickly due to time constraint. If there is any way to give promote you or to write somewhere about my absolutely positive experience please let me know because of all companies I have worked with on any subject yours has been the absolute best and people need to know to choose you for their flower sending needs. I can´t stress enough the power of good customer service with a common sense focus. Thank you so much!! My best friend received her flowers on time, was truly happy with them!
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Very quick easy and efficient