Flowers Across Sydney Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your Sydney flower order.
So, in the interests of transparency, these are all the reviews we get from customers, UNFILTERED.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We love getting good reviews, it gives us the warm fuzzys, and we really appreciate that customers take the time to let us know what a great experience they had. But we're also ok with the bad ones (fortunately they're quite rare), as it allows us to try and put things right and fix any underlying issues. Constant improvements in our service, quality and deliveries is what we aim for.
-
Delivery was excellent. Driver contacted my daughter to find a safe place as she was in the car. Flowers were chosen to remind daughter of Scotland and they did that. Flowers were lovely. Thankyou for your service.
-
Thank you so much, these flowers were the florists choice bunch in Pastel, and they were truly beautiful.
-
I asked for the delivery address to be changed mid delivery which is a pain in the neck for anyone and you over excelled, great job with a difficult customer :)
-
Easy to communicate with. The flowers were received in good time.
-
Thankyou for a great job done
-
Ordering from Europe I was a bit worried. But with delivery updates and great flowers and next day delivery. I really couldn't ask for more. Bravo to all involved.
-
I'm ordering from the UK and used you 3 times and have found the service from beginning to end thoroughly amazing , bouquets are all excellent quality and delivered in very quickly with superb customer service ever time . I thoroughly recommend using this company , you won't be disappointed !!!
-
You guys rock!!! Amazing, friendly service and just the bees knees. Thank you
-
Being in the UK, I found it quite difficult and expensive to send birthday flowers to Australia, that is until I stumbled across "Flowers Across Sydney". Such an easy process, I couldn't believe it. The team there stayed in touch with me and updated me all the time and told me exactly when they'd been delivered. Well done team, I am so grateful to you all. Not sure if the floral industry go in for awards, but if you do, let me know, I'd nominate you straight away, you are fantastic. Will use you again and tell everyone about you. I am (hoping to) visit next March for a wedding (will mention you to Lauren (the person the flowers were for). I will pop in and thank you personally. Again well done to a great team.
-
Good description of Flower Arrangements, well laid out website, easy to navigate. Your listing of delivery costs on the website was important to me. Great communication on day of delivery. Overall excellent and efficient customer service.
-
The price was absolutely outrageous for two flowers and a bit of green. I needed to send the flowers urgently and the delivery turn around was fine, but I would never use this company again.
-
I received a great experience, ordering was easy, the timing of delivery was perfect and communication was spot on. The flowers were better then the pictures on the website.
-
delighted with the flowers, very pleased with communication via E mails which kept me informed from purchase to delivery , well done, will definitely be purchasing from you in the future, thank you so much
-
I was kept up to date at every step and even though there was a shortage of the flower I ordered. They called and emailed with substitute options. Amazing Service! I would recommend them to anyone!
-
Excellent fair price loveliest sunflowers. I liked the tracking saying when it was delivered.
-
I ordered a 'flower hug' for my sisters birthday, she lives in a block of apartments and as I am in the UK and she is in Sydney I wasn't sure how it would work, but Flowers across Sydney were brilliant, we exchanged emails with regard to phone contact and the flowers arrived exactly as I had wanted. Both my sister and I am very pleased with both the flowers and the service.
-
Service excellent delivery on time Photo was not indicative of the arrangement that was received unfortunately
-
Easy way to order for out of area flowers
-
The delivery driver was very rude, I sent the flowers as a friend had lost a family member overseas and could not return home due to Covid . After she answered the call she asked the delivery driver could he not of left a message and he replied “could you not have answered the phone”. In my opinion that is not the way anyone providing a service should be spoken to and especially not in those circumstances.
-
Fantastic experience. My delivery was to a unit with no ‘safe’ place to leave the delivery. They changed the order of the delivery run to make sure my flowers were delivered when the recipient was home to receive them! Would order from them again in a heartbeat!
-
Always amazing to purchase from. The flowers are made with love and it does show.
-
I gave an incorrect address, into the Courier still managed to make contact with the addressee and get the flowers there anyway! So grateful! The flowers were beautiful to. My friend was very happy and sent a stunning photo of them. Thank you!
-
Excellent. User friendly ordering system. Prompt delivery & bouquet was lovely too. My sister love it so much. Thank you & appreciated. Will definitely patronize again!
-
First time I've ordered from you I live in England My daughter lives in Sydney they were birthday flowers for her. Was very happy with delivery and flowers.
-
I usually place orders with your company for our Australian colleagues, though I myself am US based. Your selection is beautiful and delivery is prompt- I've been very happy with your service!
-
Thank you for very well done job. It was delivered on time, and I will use your service for sure in the future.
-
Very efficient processes AND (most important) the end product looked like the image that l chose from.
-
Ordered from the UK to deliver to my sister. Excellent website, ordering process and service. Flowers were delivered on time and look beautiful. I will definitely recommend to others and use the service again.
-
Awesome communication
-
I found your service very good. The flowers themselves where beautiful and very good value especially compared to Queensland.
-
So amazing, I ordered some bday flowers at lunch time and they delivered them on the same day at 5.30! I love this company!
-
Ordered from the uk. Your website and email contact gave me confidence I had chosen the best company to use. The flowers, orchid bouquet, were stunning. Thank you
-
Fantastic thankyou wife loved the flowers
-
I'm very impressive with your service. Flawless and excellent!
-
I was disappointed that there weren’t more purple flowers in the arrangement as that is what I believe I picked. Having said that I acknowledge that seasonal availability has an impact on what can be provided
-
Thank you for delivery in a non-standard time slot - before school closing time.