Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
Once again, Flowers Across Sydney have delivered- so easy to order, communicate your needs with respect to details on an accompanying card and delivery instructions. This time I chose a special rose in a fish bowl. In the past I’ve purchased roses and sunflowers in a fish bowl. This purchase is unique. The recipient commented she’d never seen anything like this before and even loved the box it came in. At such an emotional time I was very happy to hear that the unique little gift hit the spot with her!
Very efficient company with which to deal!
Happy to recommend using them!
Hello!
Thank you for the wonderful flowers and delivery. I'm sincerely grateful for the great service.
My only disappointment was that the bunch was a lot smaller than I expected, based on the pictures on the website. The picture of the person holding the bunch suggests that the flower bunch is bigger. Had I realised this, I may have bought a bigger bunch.
Also, the yellow gerberas looked like they were wilting and on the way out. I'm not sure if this is because being in the delivery van for too long or because they were not fresh.
Anyway ... Regards, Dijana
Thank you
Would use Flowers Across Melbourne again. I went to see the person who received the flowers. The colours were pretty and what I expected from the picture I saw on the website.
The flowers were delivered as requested and were as fresh and beautifully arranged as depicted on the Flowers Across Sydney web-site. My friend was delighted to receive them.
Greatly appreciated.
Patricia
Sadly the flowers were left in the foyer of the building on top of the letter boxes where anyone could have taken them.
They were sent earlier than I requested and when my friend was phoned he said that they were out but was told the flowers were already being delivered.
The flowers were really lovely thank you and so that is my only complaint. Fortunately no one took them but they easily could have.
Delivery driver did not hand them over in person. Left them on the door step. They found them later in the day.
I wax super impressed with the speed of my delivery. I placed order later Thursday night and they were on doorstep about 11/12 hrs later
Very happy
Great experience but with the exchange rate I probably won't be ordering gifts online for delivery in Australia for quite a while
Thank you
I HAD SPECIAL DELIVERY INSTRUCTIONS AND FAHAD FOLLOWED THEM PERFECTLY.
I WAS AMAZED AT HOW QUICKLY THE FLOWERS WERE DELIVERED AND THE PHOTO THAT THE RECIPIENT SENT ME WAS EXACTLY AS YOUR WEBSITE.
EVERYONE EXTREMELY HAPPY WITH YOUR SERVICE.
Impressed that I received photos of the delivery. Great service from start to finish.
Recipient was feeling down but perked up when flowers were received. Thank you.
Always very happy. Great that you notify me when the flowers were delivered and my daughter was thrilled.
Was a little disappointed no one returned my call on Thursday but I managed to do it online
I was very happy with the flower arrangement that was delivered to my sister in her special day. They looked beautiful. Thank you.
Very happy with the same day delivery. Also can track where and when delivery was made.
I was told my delivery would come between 2:45 and 3;45 but it arrived at 6:45. I am aware that they stay it will come before 7pm but the revised estimate created an expectation that didn’t manifest
I ordered these tulips from my home back in northern nsw! Yes, was easy from that point. These flowers (tulips) being my mother's favourite were for her funeral. I arrived on Thursday for mums funeral was on Friday. So had them delivered to my brother Darryn. I picked these tulips up to take to mum. Honestly, was so disappointed on quality and condition.
My brothers wife, Karyn said she took care of them. Placing them in the coolest part of the house. She commented, what a dismissal quality they were!
I didn't take a photo! Being mums funeral i was and am still upset. VERY rare do I complain but in this case. I should of purchased artificial ones! Am sadden, mums favourite looked so ridiculous when placed on her coffin. Her own son.
Warren Tucker
Flowers were just left at the front door; it would be nice to ring a doorbell or mobile to advice of the delivery, additionally would be good to have an option to choose more roses than 12.
Very happy with my experience ordering online and delivery on a Sunday. Easy to order and kept informed all the way and you can track your delivery once the arrangement is despatched to the driver. Reasonable cost for the flowers and delivery charge. Flowers were the florist choice of similar flowers shown on the website. The driver posts 3 photos as proof of delivery too. Would recommend gladly and I'd order again. Happy customer.
I am in Scotland. My sisters family is in Sydney.
I was delighted at your youthful choices when looking for a flower gift for my Adult niece. I have used PEARSONS in the past but always have hiccups with addresses. You made this experience so smooth & so swift. My I’ll niece received her glass globe the very next day. Much to her delight & mine. T U so much. I will certainly be using your company again. Mgt
Great customer service and the bouquuet I bought was exactly what it looked like in the photo!
Couldn’t have asked for a better service and would highly recommend you to all my friends!
Thank you so much for the refund after I made the mistake of ordering the same item twice. My daughter in law was thrilled with the arrangement and especially with the colour combination. I will be ordering from you again for future occasions. It was really lovely.
Sorry can’t unload the pic I was sent.But they were beautiful
Very professional and continually kept me informed. Extremely satisfied on all levels.
The gifts were lovely and she really loved them. The only issue was it was delivered to a different address quite far from where she lives. As an 80 year old that’s not good. The lady on the phone was amazing also when I had to change the delivery time. It’s a shame as the products were great but the delivery of that is the only reason I can’t give you guys a perfect score. But the delivery error is a huge issue.
Ordering was easy on line.
Unfortunately the flowers were limp on arrival. Disappointing as it was for a Anniversary.
Thanks
Georgia
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