Flowers Across Sydney Reviews
Unfiltered Customer Reviews and Testimonials
We realise it can sometimes be a hard decision on who to trust to send out your Sydney flower order.
So, in the interests of transparency, these are all the reviews we get from customers, UNFILTERED.
That's right, all of them! from customers who have given us permission to use them. We don't cherry pick the good from the bad.
We love getting good reviews, it gives us the warm fuzzys, and we really appreciate that customers take the time to let us know what a great experience they had. But we're also ok with the bad ones (fortunately they're quite rare), as it allows us to try and put things right and fix any underlying issues. Constant improvements in our service, quality and deliveries is what we aim for.
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I'm not sure if I missed something on the website because after payment it says "standard" when the description was "deluxe natives", so I presumed deluxe means with a bigger box. I'm also not sure if there was a choice.
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The service was prompt and I was kept up to date. I really appreciated being consulted on the issue of flowers which had to be substituted. Well done
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Liked getting the photo as proof of delivery
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The flowers were definitely not as big or vibrant as the pic on website
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Jess was a delight to deal with. The flowers ended up at the wrong address which was my fault entirely because I put the wrong unit number on the order. Your service was so terrific I had been provided with a photo of exactly where the flowers were left. This made it easy to swoop them up and get them to the intended recipient. Thanks again Jess and Team.
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I thought the flowers were great value and the website easy to use. Flowers were delivered in a timely way and left in a safe spot. One reason I chose you was because you are based in Marrickville and my delivery was to a house in the same suburb. I think it would be a good idea to have a slightly reduced delivery fee for the local area - seems weird that I paid the same for delivery in Marrickville as I would have for delivery to a suburb much further away.
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The overall experience was amazing. I live in NZ and wanted to get something to cheer my friend up that lives in Sydney, so I was unsure of which company to try. Flowers across Sydney has great prices, wonderful staff and beautiful presentation of their products. The response time to my emails were so fast and from an actual person I was so happy with that part in particular because I couldn't call given I live in a different country. So that part put me at ease. Basically a 10/10 experience. Will be buying from you guys again in the future and will definitely be recommending to everyone. Thanks so much guys, really appreciate the wonderful service xx
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Excellent service and flowers looked beautiful.
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my experience with your service was absolutely horrible. you charged me for something and delivered some crap which far below he value paid for yr product/service. i have already sent you an official complaint via email. i paid for 18 red roses and a large tear drop vase. you delivered two items which i did not order and i think you service is absolutely horrible and insane.
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Service and communication was great, however I can't help but feel a little let down with the flowers though. It looked nothing like the pic shown online. Too many green leaves and not enough of the colorful flower arrangements as shown online when I chose this arrangement.
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Excellent service and for a reasonable price. I ordered it the day before but in the UK and was worried it wouldn't arrive the next day because of the time differences but they were quick to respond to my order and make it happen. Lovely service will definitely use again!
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Thank you for delivery of multiple arrangements to bereaved family members. Nic took my call and assisted me with organizing the 4 arrangements to 3 different addresses. She was so helpful and made the process very straightforward. It was great to get email confirmation of delivery, all done the next day. Thank you to the team for your wonderful service and beautiful arrangements. I won't hesitate to call on you again when needed.
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A beautiful bunch of flowers, you made my friends' day! I live in Victoria and not able to be physically with her for her birthday in Sydney, so having this delivered was very special. Thank you!
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Fantastic service......keep up your good work
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So easy to order from Uk flowers were just what I wanted for my 12 year old granddaughter Thank you
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It may have been the angle but some of the main flowers look a bit limp or not so fresh.
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Small flowers are dull and wilted. :( Overall good delivery. Very pricey!
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Fast delivery. Flowers were beautiful and fresh. My daughter loved them. Thank you for your professional service.
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Ordering flowers was straightforward and convenient. The delivery was quick, and I am very satisfied with the service. Thank you!
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Flowers across Sydney were able to deliver even though the Hospital made it difficult. They contacted the receiver & made alternat arrangements. Thankyou very much.
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I ha problem with Internet. I had to phone you from Québec. You did make a most beautiful bouquet. My friend whas happy and sent me a picture. I suggested he make a poster of them, He is as infographic.Thanks.<Yvon.
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Linda phoned me & said the flowers were beautiful
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The flowers were lovely, much loved by the recipient and were delivered earlier than expected. A great experience. Thank you.
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Great service
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Hello, I placed an order with your service because it clearly stated that same-day delivery was available. However, after completing the purchase, I was surprised to see that the delivery was postponed to the following day. Even though I contacted customer service and emphasized the importance of same-day delivery, I was told it couldn’t be done due to a lack of courier availability. This is quite disappointing and not a customer-focused approach, especially when your site indicated otherwise. Apart from the delivery issue, the flower arrangement itself looks just as expected. Still, I hope you’ll take this feedback seriously and ensure better transparency and support for future customers. Kind regards, [Your Name] İstersen daha kısa veya daha resmi bir versiyon da hazırlayabilirim.
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Very happy with the service, delivery and the beautiful flowers , as were the recipients. Thank you for making ordering flowers from England for delivery to Sydney very easy for us. Thank you also for the speedy delivery and follow up e mail to let me know they had been delivered. I will definitely use your services in the future for sending flowers to my son and his fiancée.
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I was pleasantly surprised by how well you managed to put together a delivery of some beautiful Roses within a very short time on Saturday afternoon for delivery on Sunday. Initially I was not sure that you could make the delivery, but you not ony did so but also provided for me a tracking map that allowed me to see when you would actually deliver the flowers. And the most important issue - the recipient loved the flowers!😇
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Very good assistance, very good service. Thanks for organising everything. I placed the order from Armenia and they handled it professionally! If I need flowers for the next time, I will undoubtedly reach out to only them. Definitely recommend!
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The order was for pastel flowers but as you can see from the photo orange flowers were included which, I believe, spoilt the whole look of the arrangement. Very disappointed to be honest.
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You gave me an estimated time which was good, but your company out did my expectation, my friend received her flowers around 2.30 which was great.
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Excellent
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Great selection as well as reasonably priced. Seamless delivery and the arrangement is beautiful!
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Service was fantastic, everything was quick from ordering to delivering. Would definitely use again
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Such a fantastic service- great prices and BEAUTIFUL flowers!
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Very happy with product and service.
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Appreciate the extra care to reach out before delivery and double check instructions to ensure a smooth effective delivery. Thank you for a good service