Unfiltered Customer Reviews
Real reviews from real customers. We don't cherry pick the good from the bad.
Why Unfiltered Reviews?
Building Trust
We realise it can be a hard decision on who to trust to send your flower order.
Total Transparency
All reviews from customers who gave permission. The good and the not-so-good.
Continuous Improvement
We learn from every review to improve our service and fix any issues.
Recent Customer Reviews
The flowers were delivered to the wrong house. My daughter had to go and get them from where they were left.
Lucky the driver sent a photo
I have ordered from Flowers Across Sydney previously and have always been very happy with the quality, including my most recent order prior to this one, a stunning set of lilies (Order #1668135).
Unfortunately, I was quite disappointed with my latest order (Order #1677073), which included lilies and irises and was delivered to my partner on 7 September. By the 8th–9th, several of the flowers were already noticeably dying and deteriorating.
I have attached photos taken on 9 September which show the condition of the arrangement only two days after delivery.
Given how impressed I was with my previous order, I was disappointed that this arrangement did not seem to have the same freshness or longevity. I wanted to provide this feedback and would appreciate you looking into what may have happened with this particular order.
The flowers were delivered with no message as to whom it was from.
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