Flowers Across Sydney Reviews
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The whole experience was extremely unsatisfactory and disappointing. These flowers were for my Mum's birthday; which happened to be the first birthday since my Dad (her husband of nearly 60 years) passed away (only 3 months ago). My Dad always use to get her flowers so I wanted to keep the tradition going. The card I purchased from you was written like it was from my Dad - I really wanted to make Mum's day special. So I purchased the premium option of the flowers, a separate card, a glass vase and paid for express delivery so they would be delivered prior to 12 noon as we were going out for lunch at 12.15pm to celebrate. I called your customer service that morning to check on delivery and was told they wouldn't make the express delivery time before 12 noon. I was so upset. the lady was nice and refunded the express charge, however we had to cancel our lunch and wait for delivery which wasn't until at 12.45pm and I had to leave by 1.30pm. When I saw them for the first time, I was disgusted at the state of the flowers. As you can see in the picture they looked horrible - Someone had literally stuffed them in the vase. there was no presentation whatsoever. I worked on making these flowers look as best as I could before mum saw them. I took the whole bunch out of the vase and completely re-arranged them. I was so angry, that what I thought was going to be amazing for my Mum was such a failure. These flowers were so important to lift my Mum's spirits and the whole experience was ruined. I will never purchase flowers from you again.
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Thank you. My sister was very happy which makes me happy.
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The flowers were delivered as indicated when I did the purchase online. The recipient was absolutely pleased with the flower arrangement and card. She also commented that it a lovely surprise to receive such a lovely arrangement. Thank you.
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Big thank you to Flower Across Sydney for arranging the most stunning flowers for my friend who has been under the weather. The delivery was prompt and the website is user-friendly. You truly brightened my friend's day. Highly recommended.
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Great service
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I was impressed my order would be delivered on a Sunday. Also they called & checked with me about where to leave the gift. My friend was delighted with the present. Many thanks
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Thanks for calling me to ensure delivery happened when your driver wasn’t able to locate the place. My granny was very happy with her beautiful flowers!
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Great experience on choosing a perfect birthday gift for my sister even im living abroad from choosing the flowers, balloons and even conveyingmessage , the whole process was smooth and items all arrive safe👍🏻 will definitely come back and buy again in the future.
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Delighted with the service and regular updates to inform me of the status of the order / delivery Thank you
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Very satisfied and easy to order and get delivered
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Very efficient delivery of flowers.
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Great service
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I ordered for a friend who’s visiting - ordering from America - and by far best floral delivery service I’ve ever used. The delivery communication was wonderful since we’re so far away. I loved peace of mind knowing it was on track and when it delivered.
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Was initially concerned that it was left at their front door but was reminded by the eventual recipient that this is Australia and not South Africa! Well done & many thanks Gavin
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I found the balloon quite expensive.
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My go to florist when I want to send flowers to my family, from across the pond USA. 100% confidence.
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Customer service was amazing
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Jess Rooke contacted me to ensure the flowers would be delivered as planned, and her manner was lovely. She was courteous, helpful and friendly. I didn't see the flowers that were delivered to my friend, but she said they were beautiful. So thank you for your service. Based on my experience I wouldn't hesitate to recommend you, and use Flowers Across Sydney, again.
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I would definitely use Flowers Across Sydney again. I live in the UK and have 2 sons living in Sydney with their lovely girlfriends. Flowers are always a lovely gift and the I wanted to send some flowers to one of the girls for her birthday. The selection on your website is great and the flowers arrived exactly as described, beautifully presented and most importantly they were delivered on time. Thank you
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Great service and quite competetive pricing
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Fantastic service and product.
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The flowers were lovely, I ordered for a friend who has been unwell. She sent me a photo and expressed how beautiful the flowers were and how happy they made her. Such vibrant beautiful colours. Will definitely be ordering from Flowers Across Sydney again!
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Absolutely amazing service and prices
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Easy process, very happy with the service thank you
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10 out of 10 including confirming the order was correct because I'd ordered two bunches go the same address. Very thoughtful, responsive, a delight. I'll be back again. Thanks for everything
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Such a wonderful selection of products. Website was very easy and quick to use. Product was delivered perfectly and looked exactly like on the website.
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Excellent Website.. l needed further info regarding my international order & a personal email was sent to me.. The flower order l bought which included Sunflowers was beautiful well worth the price l paid along with sweets & the Delivery.. Thank you everyone who made this order special for my family..
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Very good service would use them again
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So easy to find a nice gift within my price range. Great communication at every step. Will always order from you. Thanks a bunch!
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Easy to navigate web page. Fabulous delivery. What more can you ask for??
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We were both delighted 😊 Thank you, Michael Fish.
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Very efficient and such a beautiful arrangement. I live in South Africa so it is always a chance I take to send flowers or gifts. Your flowers is beautiful. Thank you! You made Sarrie's day!
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The arrangement I ordered and the arrangement that got delivered were not even remotely comparable. I cannot understand how you can advertise a product then not deliver what the customer ordered.
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I paid extra for delivery before 2pm, yet my order was delivered after 2pm which was very disappointing and a waste of money.
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Thank you for such quick service